Data protection



Privacy Policy of
R-Pharm Germany GmbH

R-Pharm Germany GmbH is a limited liability company with its registered office in Illertissen, registered in the commercial register B of the Memmingen district court with the commercial register number: HRB 16246 and operates an online shop under the website
(the “website”). The following data protection regulations apply to all customers who place orders via the online shop of R-Pharm Germany GmbH (the “customers”).

General information
These data protection regulations clarify the type, scope and purposes of the collection and use of customer data by R-Pharm Germany GmbH.

R-Pharm Germany GmbH
Heinrich Mack Str. 35
89257 Illertissen
Phone.: +49-7303-12-7888

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

The data protection officer of the responsible body can be contacted at the following e-mail address

If you contact us by form on the website or by e-mail, the data you provide will be stored for six months for the purpose of processing your inquiry and in the event of follow-up questions. These data will not be passed on to third parties without your consent.

Data storing
We would like to point out that for the purpose of simplifying the purchasing process and for subsequent contract processing the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the name, address and contact data (e-mail, telephone) of the purchaser. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without these data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations.

Duration of the storage of personal data
Personal data is stored for the duration of the respective legal retention period. After expiry of this period, the data will be routinely deleted, unless there is a need to initiate or fulfil a contract.

Our website uses so-called cookies. These are small text files that are stored on your mobile device using the browser. We use cookies to make our website user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us. If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. When cookies are deactivated, the functionality of our website may be limited.

Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses targeted cookies. More information on how Google Analytics handles user data can be found in Google’s privacy policy: Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there. You can prevent this by setting your browser so that no cookies are stored. We have concluded a corresponding contract with the provider for order data processing.

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